UX/UI Designer (Contract)

Engineering · Vancouver, British Columbia
Department Engineering
Employment Type Full-Time Contractor
Minimum Experience Experienced

Proto is a leader in inclusive chatbots and multilingual contact center automation in emerging markets. Our AI Customer Experience (AICX) solutions serve large central banks to small fintechs that require high-performance natural language understanding for under-resourced languages from Africa to Asia.


Who is Proto?

Proto was founded in 2018 at the National Taiwan University to deliver impactful and effective conversational AI for underserved markets. We’ve grown organically across four industries and over ten markets with the catalytic support of the Bill & Melinda Gates Foundation, Omidyar Network, RegTech for Regulators Accelerator, National Research Council of Canada, and the African Development Bank. Clients range from the central banks of the Philippines, Ghana, Rwanda, Zambia, and Côte d’Ivoire to the leading alternative medicare provider in India to fast-growing fintechs in Nigeria. Learn more at www.proto.cx. 


Recent Awards

2021 Africa Digital Financial Inclusion Facility Winner
2020 Alliance for Financial Inclusion Fintech Finalist
2019 Central Banking Fintech & Regtech AI Award Winner
2019 Alliance for Financial Inclusion Fintech Finalist
2019 iGaming Asia Congress Innovation Winner
2018 RegTech for Regulators Accelerator Chatbot Competition Winner


About the Team

Proto’s team is extremely global with 92% BIPOC (Black, Indigenous, and Persons of Colour) and 50% female members working across over ten countries. We’re a remote team of self-starting and entrepreneurial NLP engineers, SaaS sales professionals, and digital nomads. Our management operates established processes for cross-cultural and timezone collaboration while limiting Zoom to less than an hour a day.


Job Summary
As a UX/UI Designer, you will constantly test and deploy the latest deep-learning techniques for domain and language-specific phenomena (i.e. slang within the Filipino financial complaints domain). This NLP research and development is always client-driven with immediate deployment into the field and with support from the governments of Canada and the European Union.


Requirements

  •  Senior-level experience with 5+ years as UI/UX Designer for a SaaS business.
  • Excellent knowledge of wireframing and mockup process
  • Experience working with a remote Agile team
  • Experience with Zeplin, Webflow, Invision, Adobe product suite, and other design tools


Benefits


  • Remote/flexible work. We’ve been remote-first since the start, with a tested process of team collaboration that maximizes productivity.
  • High standards & autonomy. Work with a global team of self-starters doing their best work, led by a management team executing upon an ambitious expansion plan



Proto is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. 

Thank You

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  • Location
    Vancouver, British Columbia
  • Department
    Engineering
  • Employment Type
    Full-Time Contractor
  • Minimum Experience
    Experienced