QA Engineer (Kuala Lumpur)

Engineering · Kuala Lumpur, Remote
Department Engineering
Employment Type Full-Time Contractor
Minimum Experience Mid-level

Proto is a leader in inclusive chatbots and multilingual contact center automation in emerging markets. Our AI Customer Experience (AICX) solutions serve large central banks to small fintechs that require high-performance natural language understanding for under-resourced languages across Africa to Asia.

What is Proto?

Proto was founded in 2018 at the National Taiwan University to deliver impactful and effective conversational AI for under-served markets. We’ve grown across four verticals and over ten countries with the support of the Bill & Melinda Gates Foundation, Omidyar Network, RegTech for Regulators Accelerator, National Research Council of Canada, and the African Development Bank. Clients range from the central banks of the Philippines, Ghana, Rwanda, Zambia, and Côte d’Ivoire, to the leading alternative medicare provider in India, to fast-growing fintechs in Nigeria. Learn more at

Recent Awards

- 2021 Africa Digital Financial Inclusion Facility Winner
- 2020 Alliance for Financial Inclusion Fintech Finalist
- 2019 Central Banking Fintech & Regtech AI Award Winner
- 2019 Alliance for Financial Inclusion Fintech Finalist
- 2019 iGaming Asia Congress Innovation Winner
- 2018 RegTech for Regulators Accelerator Chatbot Competition Winner

- 2021 Inclusive Fintech 50 Award Winner

About the Team

Proto’s team is extremely global with 92% BIPOC (Black, Indigenous, and Persons of Colour) and 50% female members working. We’re a remote team of self-starting and entrepreneurial NLP engineers, SaaS sales professionals, and digital nomads. Our management operates established processes for cross-cultural and timezone collaboration, while limiting Zoom to less than an hour a day

Roles and Responsibilities

- Ensure the reliability, quality and consistency of Proto application
- Develop test suites to ensure features meet the specification and use cases.
- Design and report on QA related metrics
- Communicate with team to find bugs and defects before reaching production.

- 2+ years as a quality assurance professional for web app products.
- Excellent communicator between product designer and engineering.
- Experience working in an Agile/Scrum development process
- Experience in testing web app under operating systems, browsers, and screen sizes.
- Experience in JavaScript/Vue is a plus
- Your location should be Kuala Lumpur

- Expertise with Vue.js and Python
- Experience with SaaS software product development

Proto is committed to equality of opportunity for all team members. All qualified candidates are encouraged to apply irrespective of age, disability, gender, sexual orientation, citizenship or migrant status, pregnancy or maternity, race or religion. We value diversity in our lives and business.

Thank You

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  • Location
    Kuala Lumpur, Remote
  • Department
  • Employment Type
    Full-Time Contractor
  • Minimum Experience