Proto is prioritising Ukrainian candidates intending to relocate to Canada for this job. Canadian candidates are welcome to apply.
Proto is a leader in inclusive chatbots and multilingual contact center automation in emerging markets. Our AI Customer Experience (AICX) solutions serve regulators and operators with customer support automation pain points that require high-performance and novel natural language understanding for under-resourced languages from Africa to Asia.
Who is Proto?
Proto was founded in 2018 at the National Taiwan University to deliver impactful and effective conversational AI for underserved markets. We’ve grown across 4+ industries and 10+ markets with the catalytic support of the Bill & Melinda Gates Foundation, Omidyar Network, USAID, Rockefeller Philanthropy, FedDev Ontario, National Research Council of Canada, and the African Development Bank. Clients range from the central banks of the Philippines, Ghana, Rwanda & Zambia to digital banks, health clinics, gaming operators & more. Learn more at www.proto.cx.
2021 Inclusive Fintech 50 Winner
2021 Africa Digital Financial Inclusion Facility Winner
2020 Alliance for Financial Inclusion Fintech Finalist
2019 Central Banking Fintech & Regtech AI Award Winner
2019 Alliance for Financial Inclusion Fintech Finalist
2019 iGaming Asia Congress Innovation Winner
2018 RegTech for Regulators Accelerator Chatbot Competition Winner
About the Team
Proto’s team is extremely global with 92% BIPOC (Black, Indigenous, and Persons of Colour) and 50% female members working across over ten countries. We’re a remote team of self-starting and entrepreneurial NLP engineers, SaaS sales professionals, and digital nomads. Our management operates established processes for cross-cultural and timezone collaboration while limiting Zoom to an hour a day.
Proto is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.
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